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How to edit your profile and change your password

Updated

Short answer

Open Profile in your account menu. On the Account tab, edit the Profile Information fields, such as name, phone and CPF or CNPJ, and click Save. To change your password, click Reset password and follow the link we send you by email.

Step by step

  1. Step 1: Edit your profile

    Click your name, at the bottom of the menu, and then Profile. On the Account tab, edit Profile Information and click Save.

    The Account tab of the Profile.
    App screenshot The Account tab of the Profile.
  2. Step 2: Change your password

    In Account Information, click Reset password. Send the link to your email with Send reset link, open the link and choose the new password.

    Reset password, in Account Information.
    App screenshot Reset password, in Account Information.

Frequently asked questions

I forgot my password. How do I sign in?

On the login screen, click Forgot your password? and follow the link we send you by email.

What's the CPF or CNPJ for?

It's optional. Fill it in if you want your Brazilian service invoices issued in your name.

Can I change my email here?

No. The email shows in Account Information, but it can't be edited on this page.

Still need help?

Talk to us. We answer on WhatsApp and by email.

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