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How to upload a video or audio file

Updated

Short answer

In Files, click Upload File and drag the file onto the page, or click to select it. Choose the content type, which is required, and click Start Processing when the upload finishes. You don't need to pick the language: the speech is recognized on its own.

Available on Pro, Studio and Agency (every plan)

Step by step

  1. Step 1: Click Upload File

    In the menu, open Files and click Upload File.

    The Files page, with the Upload File button.
    App screenshot The Files page, with the Upload File button.
  2. Step 2: Choose the file

    On the Upload file tab, drag the file onto Drop your file here or click to select it. The upload starts right away; don't close the tab while it runs.

    The upload area, with the accepted formats.
    App screenshot The upload area, with the accepted formats.
  3. Step 3: Choose the content type

    Choose the content type, such as sermon, podcast, wedding or class. It's required and helps improve the analysis of your material.

    The Content type field, with Lecture / Presentation picked.
    App screenshot The Content type field, with Lecture / Presentation picked.
  4. Step 4: Start processing

    When the upload finishes, click Start Processing. The button unlocks once the file is uploaded and the content type is chosen.

    The upload done and the Start Processing button on.
    App screenshot The upload done and the Start Processing button on.

Optional steps

You don't need these steps to finish the task. Use them if you want.

  • OptionalSet the clip length and what to look for

    For video, Preferred clip length sets how long the clips should be; Auto (15s–3m) already works well. In What should we focus on in this video?, tell us what matters: a person, the main topic or the emotions worth highlighting.

    The clip length and focus fields open, with an example of what to look for.
    App screenshot The clip length and focus fields open, with an example of what to look for.
  • OptionalProcess only part of it

    In Trim, choose the start and end of the section to process.

    Trim, from minute 2 to 10:30 of a 14-minute video.
    App screenshot Trim, from minute 2 to 10:30 of a 14-minute video.
  • OptionalStart automatically

    Check Start processing automatically when the upload finishes so you don't need to come back to the page.

    The option checked while the file is still uploading.
    App screenshot The option checked while the file is still uploading.

Frequently asked questions

Do I need to choose the file's language?

No. The speech is recognized in the language it was recorded in, across 90+ languages. The app language doesn't change the transcription language.

What's the maximum size?

Up to 10 GB per file.

Does trimming first save plan hours?

Yes. If you pick only a section before processing, only that section counts toward your hours.

Can I close the tab while it uploads?

No. Keep the tab open until the upload finishes. If the connection drops, the upload resumes on its own when it comes back.

Still need help?

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